Frequently Asked Questions
Everything you need to know about your gear and our service.
How do I choose the right size for my athletic gear?
We provide a comprehensive size guide on each product page. Since fit can vary by sport, we recommend measuring your current gear and comparing it to our specifications for the best performance.
What is EXOSHOP's return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, compression wear and swimwear must have all tags and protective liners intact.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your equipment ready for your next game or training session.
Do you offer a warranty on high-performance equipment?
Yes, all EXOSHOP premium equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.